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Privacy Notice

How we collect, use, and protect your information

This privacy notice for Tensor Food Services Private Limited (doing business as Fooddle) describes how and why we might collect, store, use, and share your information when you use our services, such as when you visit our website at https://fooddle.in, or any website of ours that links to this privacy notice, or engage with us in other related ways including sales, marketing, or events.

Questions or concerns? If you have any questions or concerns after reading this privacy notice, please contact us at privacy@fooddle.in. If you do not agree with our policies and practices, please do not use our services.

1

Information We Collect

We collect personal information that you provide to us voluntarily when you register on our services, express interest in our products, participate in activities, or contact us. This may include names, phone numbers, usernames, and passwords. We do not process sensitive information.

2

How We Use Your Information

We process your information to provide, improve, and administer our services, communicate with you, ensure security and fraud prevention, and comply with the law. For example, we use the data to facilitate account creation and authentication, deliver services, send administrative information including updates to terms or policies, and evaluate and improve our products and user experience.

3

Information Sharing

We may share your personal information in specific circumstances, such as during negotiations or completion of any merger, sale of assets, financing, or acquisition of all or part of our business.

4

Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this privacy notice, unless a longer retention period is required by law.

5

Data Security

We implement appropriate organizational and technical measures to protect your personal data. However, please note that no method of transmission over the internet or electronic storage is completely secure.

6

Children's Privacy

We do not knowingly collect information from or market to children under the age of 18. By using our services, you confirm that you are at least 18 years old. If we discover that we have collected data from a user under 18, we will deactivate the account and delete the information promptly.

7

Your Privacy Rights

You have the right to review, change, or terminate your account at any time. You can do this by logging into your account settings or by contacting us at privacy@fooddle.in.

8

Do-Not-Track

Most web browsers and some mobile operating systems include a Do-Not-Track (DNT) feature. As no uniform standard for DNT signals has been finalized, we do not currently respond to such signals.

9

California Residents

California residents have specific rights under the California Consumer Privacy Act (CCPA). If you are a California resident, you may request disclosure, correction, or deletion of your personal information.

10

Updates to This Notice

We may update this privacy notice from time to time to stay compliant with laws and best practices. Any updates will be indicated by a revised "Last Updated" date.

11

Contact Us

If you have any questions or comments about this notice, you can contact us at:

Email Support

support@fooddle.in

Mailing Address

Tensor Food Services Private Limited
E-4/12, 2nd Floor, Krishna Nagar
Hanuman Mandir, Shahdara
Delhi – 110051, India

Data Access Request

To request access, correction, or deletion of your personal information, you may visit https://fooddle.in/orders.

This privacy notice was last updated on September 22, 2025.
For more information, please also review our Terms and Conditions.